Privacy Policy
Last updated: June 24th, 2025
1. Introduction
At SponsrSpace, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform. As a company based in New South Wales, Australia, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Data Collection
We collect the following types of personal information:
- Contact Details: Name, email address, phone number.
- Payment-Related Data: We collect data related to your transactions on the Platform, including:
- Transaction amounts
- Payment dates
- Payment status (e.g., pending, completed, failed)
- User identifiers linked to the transaction (e.g., user ID, order ID)
- Social Media Handles: Links to your Instagram, TikTok, or other social media accounts.
- Usage Data: IP address, browser type, device information, and activity on the Platform (e.g., pages visited, time spent).
- Content Data: Information related to campaigns, including briefs, submissions, and communications.
We do not collect or store sensitive payment information, such as credit card numbers, bank account details, or other financial credentials. All sensitive payment information is processed and stored securely by our third-party payment processor, Stripe, in accordance with their Privacy Policy. Stripe handles the payment process, and we do not have access to your sensitive payment details.
3. Data Usage
Your personal information is used for the following purposes:
- To facilitate transactions and communications on the Platform.
- To process payments and manage user accounts.
- To improve the Platform's functionality and user experience.
- To send notifications, updates, and marketing communications (with your consent).
- To comply with legal obligations and enforce our Terms of Service.
4. Data Storage and Protection
Storage Location: Your data is stored securely on servers located in Australia.
Security Measures: We use industry-standard encryption, firewalls, and access controls to protect your data from unauthorized access, loss, or theft.
5. User Consent
By using the Platform, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, though this may affect your ability to use certain features.
6. Data Sharing
We do not sell your personal data. We may share your data with:
- Third-Party Service Providers: For payment processing, analytics, or customer support. These providers are bound by strict confidentiality agreements and comply with the APPs.
- Legal Authorities: When required by law or to protect the rights and safety of the Platform and its users.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Platform. Cookies help us understand user behavior, remember preferences, and improve our services. You can manage your cookie preferences through your browser settings, but disabling cookies may limit certain features.
8. User Rights
Under the Australian Privacy Principles, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate data.
- Deletion: Request the deletion of your data, subject to legal retention requirements.
- Objection: Object to certain types of data processing, such as marketing communications.
To exercise these rights, please contact us at support@sponsrspace.com.
9. Compliance with Australian Law
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), ensuring your personal information is handled responsibly and transparently.
10. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Australian law (e.g., for tax and accounting purposes).
11. Contact Information
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at support@sponsrspace.com.